Remote - Customer Service Representative

📋 Description

• You will assist customers with product inquiries and concerns.
• You will ensure customers are delighted and satisfied with service.
• You will resolve shipping or product delays to recover dissatisfied customers.
• Opportunity to move into management within 3–6 months.

🎯 Requirements

• Fluent native English speaker.
• Proven success delivering customer service excellence; Amazon experience.
• Managerial or supervisory experience.
• Proactive problem-solver with process improvements.
• Proficient in MS Office, Google Sheets, and project mgmt tools; Freshdesk a plus.
• Eligible to work for a single employer and able to work extra hours.

🎁 Benefits

• Work–life balance with flexible time off.
• Holidays, sick days, and a fun remote startup culture.
• Free premium culinary products from Dalstrong.