Remote HVAC Monitoring Specialist

📋 Description

• Monitor HVAC, BAS, electrical, and facility systems for alarms and performance.
• Assess, prioritize, and respond to alerts per procedures.
• Distinguish informational vs critical events; escalate as needed.
• Track, document, and escalate issues per customer requirements.
• Coordinate technician dispatch and service activities.
• Document troubleshooting steps and outcomes in systems.

🎯 Requirements

• High school diploma or GED.
• Strong computer proficiency across multiple software platforms.
• Excellent written and verbal communication skills.
• Ability to follow established processes and escalation workflows.
• Strong organizational skills and attention to detail.
• Availability to work rotating schedules, including nights, weekends, and holidays.

🎁 Benefits

• Competitive hourly compensation.
• Comprehensive medical benefits.
• Paid time off.
• 401(k) program with company matching contributions.