Remote Medical Assistant - Healthguide - Bilingual (Arabic)

📋 Description

• Builds trusting relationships with patients, families, and providers.
• Engages high-risk patients via bidirectional communication.
• Identifies medical, behavioral, social needs to support whole-person care.
• Educates on care plans, goals, and preventive care needs.
• Performs nonclinical assessments to help navigate systems.
• Uses calls, texts, video visits, portals, and AI tools to engage patients.

🎯 Requirements

• Fully bilingual in Arabic and English with medical terminology.
• 2–3 years in patient navigation or care coordination.
• Valid Medical Assistant Certification.
• Experience with EHR documentation and remote work.
• Comfort with Guidehealth policies and procedures.

🎁 Benefits

• Fully remote company with equipment provided.
• Medical, dental, vision plans; 401(k) with match.
• Life and disability insurance; voluntary options.
• Employee Assistance Program; paid time off.
• Paid parental leave; professional growth resources.
• Remote-first culture and flexible schedules.