Develop and implement a renewal strategy to maximize retention and upsell opportunities.
Work with Account Executives to ensure seamless renewals and align solutions to needs.
Proactively engage several quarters ahead of renewals to identify risk and coordinate remediation.
Identify expansion opportunities to generate revenue and drive to closure.
Act as the primary contact for renewal inquiries and maintain strong customer relationships.
Conduct account reviews and forecasting to identify at-risk accounts and address churn.

🎯 Requirements

2+ years in Sales/Account Mgmt; enterprise software background.
Knowledge of open source, APIs or infrastructure software is advantageous.
Proven ability to grow customer relationships and retention.
Excellent communication, negotiation, and stakeholder management.
Results-driven with a track record of meeting targets.
Strong analytical skills to forecast renewals and identify growth.

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