Renewal Manager

📋 Description

• Manage renewals to minimize churn and maximize retention.
• Build and maintain customer relationships as trusted advisor.
• Coordinate renewal risks and mitigation strategies.
• Collaborate with Sales and Customer Success on renewal plans.
• Review license usage and true-up requirements.
• Process renewals, obtain purchase orders and approvals.

🎯 Requirements

• Experience driving renewals in B2B SaaS or subscription.
• Proven success in renewals/CSM or equivalent.
• Understanding of GTM approaches for customer success/renewals.
• Strong communication, negotiation, and presentation skills.
• Self-motivated and results-oriented with customer outcomes.
• Familiarity with Salesforce or other CRM tools.

🎁 Benefits

• Health, Dental, Life Insurance and RRSP.
• Remote work from home options.
• Career growth and development opportunities.
• Collaborative and inclusive work environment.