Renewal Operations Manager

📋 Description

• Own the cadence of renewal manager reviews and CS BU leader forecast alignment, through the weekly
• Run the end-to-end weekly forecast, pull and refresh the ATR model via the Google Colab notebook
• Build the 'why' behind forecast movements each week, the Rhythm of Business commentary and the
• Own the Renewal Save List, manage save plays and win-back strategies for at-risk accounts, and
• Own the ATR model and Forecast Walk, as the source of truth. Resolve linking gaps, debooks, and
• Build and maintain the Google Colab notebook behind the ATR code and the analytics workflow behind

🎯 Requirements

• Three to five years in Renewals Operations, Revenue Operations, or a similar GTM operational role
• Deep Salesforce fluency for renewal opportunities, quoting, and linking, you know where the data
• Working fluency in Google Colab (or comparable notebook-based scripting) and Analytics tools
• Comfort in a high-pressure, weekly-cadence environment where the forecast is due whether or not the
• Strong Excel and Google Sheets modeling for building and maintaining forecast views.
• Clear written communication, turning account shifts and forecast movement into a leadership-ready

🎁 Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program -
• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team
• Generous time off, including local holidays and our annual 'Dim the Lights' period in late
• Comprehensive wellness programs and mental health support
• Learning and development resources, including professional development tools and tuition
• The technology and tools you need to do your best work