Renewal Specialist

📋 Description

• Own a defined portfolio of renewals across segments
• Manage full renewal lifecycle for assigned accounts
• Proactive outreach at renewal milestones
• Confirm renewal intent and commercial terms
• Coordinate with Finance and Legal on contract execution
• Escalate complex or at-risk renewals to Senior Manager

🎯 Requirements

• Experience in renewals, retention, or account management in B2B SaaS
• Ability to manage a portfolio through a full renewal cycle
• Comfortable with commercial conversations, including price increases and save plays
• Highly organized, able to manage multiple renewals simultaneously
• Proficient in CRM tools (Salesforce preferred) and Excel/Google Sheets
• Clear written and verbal communicator with customers and internal stakeholders

🎁 Benefits

• Collaborative global team and opportunities to learn from experts
• Work with game-changing products and services
• Inclusive, diverse workplace and equal opportunity employer
• Competitive pay and benefits aligned to performance
• Training and development opportunities
• AI tools to boost productivity and creativity