Renewal Specialist

📋 Description

• Manage a portfolio of renewals, ensuring successful, on-time execution of renewals processes and
• Support the renewal deal cycle by working directly with Customers via online video conference
• Partner with Customer Success and/or Sales team to provide seamless customer support during the
• Successfully negotiate all issues related to renewals.
• Manage the commercial aspects of Customer conversions from Anaplan's Legacy Products to newer
• Respond to questions from Customers and/or Go To Market Organization (internal) on any aspect of

🎯 Requirements

• 3+ years of SaaS renewals, sales, customer success, or account management experience, preferably
• Willingness to work in the US time zone, as the role will be supporting clients across AMER.
• Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring
• Excellent understanding of legal conditions.
• Strong negotiation skills.
• The ability to acquire knowledge of our products and their value to Anaplan's Customers.