Renewal Specialist Director (SMB)

Added
23 days ago
Type
Full time
Salary
Salary not provided

Related skills

ms office salesforce excel word google docs
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📋 Description

  • Manage all opportunities within assigned customer portfolio and perform research to understand
  • Coordinate with SMB CSMs to strategize on renewals, add-ons and upsells for their customers to
  • Be proactive when conducting discovery with customers on opportunities and handle any objections to
  • Negotiate with customers on opportunities to prevent churn and secure optimal terms
  • Employ pricing strategies that meet the Company’s standards, policies, and procedures
  • Generate pricing quotes for renewals

🎯 Requirements

  • Associate’s Degree preferred
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • 2+ years sales experience
  • 2+ years managing customers within a SaaS subscription model

🎁 Benefits

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses
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