Renewal Support Specialist

📋 Description

• Manage renewal process (Denver Tech Center onsite): offers, leases, docs
• Process Notices to Vacate and ensure accurate documentation
• Support onsite teams with resident inquiries and inbox requests
• Assist with post move-out processes and internal procedures
• Maintain accurate records and resolve data discrepancies
• Collaborate with community teams for a seamless resident experience

🎯 Requirements

• 1–3 years of customer service, administrative, or operations experience
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Comfortable learning new systems and handling data entry
• Professional communicator (written and verbal)
• Property management experience is a plus

🎁 Benefits

• Pay rate: $21-$23 per hour
• PTO including vacation, sick time, and 14 holidays
• Medical, dental, vision, life insurance options, HSA/FSA, disability
• 25% Rent Discount at AIR communities
• 401(k) plan with up to 6% employer contribution
• Paid parental leave up to 16 weeks