Renewals Advisor

📋 Description

• Engage with customers to align goals with solutions and grow lifetime value
• Drive adoption and onboarding to maximize license utilization and retention
• Expand accounts by identifying needs and selling additional products
• Monitor product experiences and provide recommendations to improve success

🎯 Requirements

• 2-4 years in a customer-facing role
• Bachelor's degree or equivalent experience
• Sales, account management or customer success in software a plus
• Strong customer focus and service orientation
• Excellent interpersonal skills and ability to build relationships at all levels
• Ability to consult with customers remotely or onsite when needed

🎁 Benefits

• Career growth at every level
• We invest in your success and collaborative spaces
• Birthday leave and celebrations
• People and Culture focus; holistic team approach
• We celebrate diverse experiences and viewpoints