Renewals Advocacy Manager

📋 Description

• Lead executive engagement across renewals, supporting EBRs and renewal planning.
• Capture commitments, decisions, actions, and risks with cross-functional accountability.
• Coordinate executive plans for strategic enterprise accounts and progress tracking.
• Prepare executive presentations, briefings, and leadership communications.
• Own Voice of the Customer program; analyze and share customer insights.
• Partner with Sales, CS, Product, Support, Marketing, Finance, and Ops to drive improvements.

🎯 Requirements

• 8–12 years in enterprise SaaS or software orgs.
• Direct experience with VP-level executives and above.
• Background in Renewals, CS, Advocacy, or Account Management.
• Exceptional communication, presentation, stakeholder mgmt, exec relationships.
• Strong commercial acumen on SaaS models and renewal processes.
• Analytical mindset using customer insights and metrics to guide decisions.

🎁 Benefits

• Competitive total target compensation based on location, ranging from $127,200 to $325,600 USD.
• Performance-based bonus opportunities.
• Unlimited paid time off and 12 paid holidays, including global wellness days.
• Paid parental leave, including enhanced leave for birthing parents.
• Comprehensive medical, dental, and vision coverage from day one.
• 401(k) retirement plan with company matching contributions; mental health resources.