Renewals Associate

📋 Description

• You will own, drive, and lead the renewals process in collaboration with the account team to
• You will be a primary stakeholder (along with XFN partners) in building the foundational processes
• You will actively engage with key decision-makers to identify customer requirements and uncover
• You will maintain and report an accurate rolling 90-day forecast of renewals in your territory
• You will negotiate and execute renewal contracts (in partnership with legal) that align to customer
• You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize

🎯 Requirements

• 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience
• Strong negotiation skills and demonstrated capability closing large, complex contracts
• Strong collaboration skills and successful experiences working with internal XFN partners (Rev Ops
• Ability and eagerness to grow business in a strategic manner, i.e. creating new processes and
• Approaches work with empathy, craftsmanship, and a growth mindset - you are a self motivated and
• Solid understanding of Enterprise SaaS applications and collaboration technology

🎁 Benefits

• Opportunity to receive benefits
• Potential incentive compensation