Renewals Coordinator

📋 Description

• Own the end-to-end renewal cycle for your book of business: keep every quote-to-close step accurate
• Read account data through Salesforce, dashboards, and health scores to catch renewal risk early
• Handle renewal negotiations using approved pricing and packaging guidance, and lean on the team's
• Get in front of key stakeholders before the renewal is due, to learn their budget cycle and
• Walk customers through pricing and packaging options, using templates and guidance the team has
• Make the case for Workable's value clearly, in writing and in conversation

🎯 Requirements

• 0–2 years of experience in a customer-facing, sales, or account management role — you're early in
• Strong personal organization: you can run many things in parallel and keep track of every one of
• Comfortable picking up new tools — Salesforce, spreadsheets, dashboards — to read customer data and
• An interest in pricing, negotiation, and how a subscription business actually works
• A genuine sense of ownership: you notice when something needs attention before someone has to tell
• Clear, concise writing, especially over email

🎁 Benefits

• Health Coverage: Private health and life insurance through NN, including dependents.
• Flexible Work Model: A home-first setup, with office visits agreed with your manager.
• Full Equipment Support: Laptop, headset, and phone provided from day one.
• Stay Connected: Company mobile plan with generous minutes and data.
• Delicious Perks: Breakfast and lunch at the office.
• Wellness Discounts: Discounted gym memberships.