Renewals Manager

📋 Description

• Own Growth Renewals for a high-volume book of business.
• Drive renewal motions end-to-end: outreach, negotiation, close.
• Partner with Customer Success to assess account health, usage, and renewal risk.
• Proactively identify churn risk and mitigate through value reinforcement and alignment.
• Manage renewal transactions efficiently with strong customer experience.
• Maintain accurate renewal forecasts and pipeline hygiene with RevOps.

🎯 Requirements

• 3-6+ years in Renewals, Account Management, Customer Success, or SaaS.
• Experience managing high-volume renewals in Growth, SMB, or commercial segments.
• Own transactional processes while thinking strategically about scale.
• Clear, confident communication with customers on pricing, contracts, and value.
• Highly organized; able to manage competing deadlines and priorities.
• Collaborate cross-functionally with CS, RevOps, Finance, Legal, and Billing; data-informed mindset.

🎁 Benefits

• Competitive base compensation with meaningful equity.
• Health, dental, and vision insurance with HSA/FSA.
• We pay 100% of employee premium and 50% of dependents' premium.
• Unlimited Paid Time Off.
• Paid company holidays.
• Monthly remote stipend and home office support.