Renewals Manager, EMEA

📋 Description

• Own the end-to-end renewal process for a portfolio of 150+ enterprise customers, from early
• Build renewal strategies with the Customer Success Manager and Account Executive for each client
• Close multi-year subscription renewals and identify upsell opportunities alongside Customer Success
• Negotiate terms directly with customers’ procurement, legal and finance teams, and spot at-risk
• Prepare proposals, renewal rate calculations and contracts, working with Finance and Legal to make
• Maintain a 4-month rolling forecast in Salesforce and report to senior management on goal

🎯 Requirements

• 3-4 years of B2B SaaS renewals experience working with enterprise customers
• Proven track record managing a large book of business, closing renewals, driving growth with Sales
• Demonstrated ability to negotiate complex deals and work through contract and budget processes
• Excellent time management and attention to detail, with the ability to prioritise multiple
• Experience with Salesforce (Gainsight is a plus)
• Experience working across teams in fast-paced environments and helping build scalable processes

🎁 Benefits

• Competitive, zone-based pay aligned to your location, experience, and role level
• Comprehensive health and wellness benefits
• Bonus and RSU equity programs
• Global perks designed to help you grow and thrive