Renewals Manager Germany

📋 Description

• Maximize retention by managing renewals via phone, video, and email.
• Lead renewal processes to retain or expand ARR.
• Align customer needs to generate renewal quotes.
• Close renewals on time; ensure POs and order forms are completed.
• Collaborate with Sales and Customer Success on strategy using analytics.
• Provide renewals coverage for large, strategic accounts.

🎯 Requirements

• Experienced in managing customer relationships in similar roles (e.g., CSM, SDR, BDR).
• Progressive experience with B2B software sales.
• Experience with subscription GTM approaches for CS and renewals.
• Strong negotiation, presentation and closing skills.
• Effective communicator with strong interpersonal and collaboration skills.
• Preferred experience with technical products (DevOps, software lifecycle, or app development) is a plus.

🎁 Benefits

• General and entity benefits to support health, finances, and well-being.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.