Renewals Manager Indonesia (Japanese Speaker)

📋 Description

• Lead the internal renewals process by building account strategies, managing key timelines, and
• Own the internal quoting and Order Form process, ensuring agreements are structured correctly
• Work closely with Sales, Customer Success, and other internal teams to identify risks and growth
• Build and maintain reports to track key metrics such as renewal revenue, bookings, retention rates
• Lead regular regional forecast calls, providing visibility into key renewals, potential risks, and
• Own churn reporting for your region, analyzing contraction and growth trends within the book of

🎯 Requirements

• Background in Sales, Operations or Customer Success.
• Very organized and detail orientated, with strong accountability.
• Strong analytical skills and commercially aware.
• Ability to build strong interpersonal relationships and confidence to coordinate internal
• Desire to learn and develop skills focused on the core objectives.
• Experience working with Salesforce CRM.

🎁 Benefits

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability