Renewals Operations Analyst

📋 Description

• Own renewals and CS account assignments and quotas.
• Build scalable systems and Salesforce reporting for churn and renewals.
• Partner with CS, Renewal Managers, Finance, and Sales Ops to align targets.
• Forecast renewals and maintain churn/expansion dashboards.
• Contribute to GTM ops on a global, fast-moving SaaS team.

🎯 Requirements

• 3–5 years in Salesforce administration or Sales Operations.
• Strong proficiency building Salesforce reports and dashboards.
• Background in renewal operations and renewal processes.
• Sharp attention to detail; catch discrepancies early.
• Comfort owning data and driving accuracy with minimal direction.
• Bonus: Power BI and Gainsight experience (preferred).

🎁 Benefits

• Meaningful work and career progression.
• Culture of innovation and collaboration.
• Competitive salary and bonus program.
• Health insurance, retirement matching, and life insurance.
• Paid time off and company holidays.