Reporting & Finance Expert

📋 Description

• Design, maintain, and standardize SSC and DPC reporting, including service levels, KPIs
• Lead the development and governance of Power BI reporting across SSCs and Data Production Centres.
• Ensure accurate and consistent tracking of operational capacity, process maturity, and performance
• Prepare executive-level materials for leadership reviews, governance meetings, and stakeholder
• Support Budget and Latest Estimate preparation, review, and alignment with key stakeholders.
• Track, analyze, and report productivity savings generated through continuous improvement and

🎯 Requirements

• Solid experience in financial controlling, performance management, reporting, FP&A, or business
• Previous experience in a Shared Service Centre, BPO, operations, or international finance
• Experience managing or coordinating reporting activities across multiple countries, entities, or
• Experience with budgeting, forecasting, recharges, cost allocation, productivity tracking, or KPI
• Strong command of Excel and PowerPoint.
• Good understanding of data models, dashboard design, and performance reporting.