Added
3 hours ago
Type
Full time
Salary
Salary not provided

Related skills

communication documentation account management customer service stakeholder management

📋 Description

  • Manage expert-attorney engagements; ~15 daily.
  • Build and maintain relationships with experts and clients via proactive communication.
  • Lead scheduling for expert-attorney consultations and timely interactions.
  • Maintain accurate records of engagements for tracking.
  • Use phone, email, and text to manage engagements and stakeholders.
  • Deliver responsive, professional, solution-oriented client service.

🎯 Requirements

  • Bachelor degree preferred (B.S. or B.A.).
  • Proven track record of customer service excellence and client management.
  • Strong organizational and time-management skills; multitask.
  • Work independently in fast-paced environments with high attention to detail.
  • Excellent written and verbal communication with clients and teams.
  • Experience managing multiple stakeholders and priorities.
  • Background in relationship management or account coordination preferred.
  • Self-starter with an entrepreneurial mindset in growth environments.

🎁 Benefits

  • Insider exposure to the legal industry and high-profile litigation.
  • Dynamic, fast-paced environment with varied daily work.
  • Team that values curiosity, innovation, and growth.
  • Staff development opportunities and world-class benefits including a 401(k) match.
  • Free office lunches on Wednesdays and Fridays.
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