Resident Relations Specialist

📋 Description

• Join centralized operations in the Denver Tech Center (onsite)
• Manage renewals, notices, and key admin processes
• Support resident inquiries and shared inbox requests
• Handle post move-out processes and ensure compliance
• Maintain records and resolve data discrepancies
• Collaborate with community teams for a seamless resident experience

🎯 Requirements

• 1–3 years of customer service, administrative, or operations experience
• Strong attention to detail and organizational skills
• Ability to multi-task in a fast-paced environment
• Comfort learning new systems and data entry
• Professional written and verbal communicator
• Property management experience is a plus

🎁 Benefits

• Pay: $22-$23 per hour
• Paid time off: vacation, sick time, 14 holidays
• Medical, dental, vision, life insurance; HSA/FSA; disability
• 25% Rent Discount at AIR communities (certain exclusions)
• 401(k) with up to 6% employer contribution
• Paid parental leave; tuition assistance with up to 100% reimbursement