Resident Relations Specialist - One Boynton

📋 Description

• Manage the resident lease renewal process and support resident retention efforts.
• Respond to resident concerns and coordinate resolutions with community teams.
• Assist residents throughout the move-out process, including notices to vacate and resident
• Help residents with online rent payments and account-related questions.
• Enter, track, and provide updates on service requests.
• Complete move-in and move-out inspections.

🎯 Requirements

• 2+ years of customer service experience in property management, hospitality, retail, restaurant, or
• Strong communication, conflict-resolution, and relationship-building skills.
• Ability to provide exceptional service in a professional and friendly manner.
• A proactive, solutions-oriented approach to serving residents and resolving concerns.
• Reliable transportation.
• Ability to read, write, and speak English.

🎁 Benefits

• Expected base pay rate of $19.00 to $24.00 per hour + Monthly Renewal Commissions.
• Opportunity for extended time off with benefits during slower parts of the year.
• 25% Rent Discount at any AIR community.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability
• 401(k) plan with up to 6% employer match.