Resident Services Professional

📋 Description

• Serve as primary contact for residents and prospects (phone, email, in person).
• Provide professional, accurate, timely customer service and information.
• Assist residents with service requests and follow up to completion.
• Address resident concerns with empathy and escalate when needed.
• Maintain knowledge of property policies and rental information.
• Schedule appointments for staff, vendors, and prospective residents.

🎯 Requirements

• Previous property management and administrative experience.
• Two years of related experience or equivalent education.
• Proficient in Microsoft Office (Word, Excel) and PC operations.
• Strong communication skills for resident interactions.
• Excellent organization, attention to detail, and time management.

🎁 Benefits

• Competitive compensation and career growth.
• Comprehensive health benefits (medical, dental, and vision).
• Tax-Saving Benefits (FSA).
• Company-paid life insurance.
• Work model supporting work-life balance.
• Generous paid vacation, sick leave, and holidays.