Resource Specialist/Concierge

📋 Description

• Conduct initial assessments to identify participant needs and barriers.
• Assist participants in gathering documentation for W-2 eligibility.
• Provide warm handoffs to service providers for seamless transitions.
• Track referral outcomes and adjust support strategies.
• Collaborate with FEPs to develop individualized service plans.
• Maintain accurate documentation per W-2 program standards.

🎯 Requirements

• High school diploma or equivalent.
• 2+ years in social services or workforce development.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite and case management systems.
• Knowledge of local community resources and assistance programs.
• Bilingual (Spanish or Hmong) is a plus.

🎁 Benefits

• Extensive learning opportunities and networking programs.
• Making a lasting impact on the lives of others.