Retail Client Lead

📋 Description

• Support day-to-day relationships with assigned retailer stakeholders.
• Clarify retailer questions and translate them into focused analysis, deliverables and actions.
• Interpret customer and shopper insights and help create clear presentations and recommendations.
• Coordinate project timelines, actions and follow-up across internal teams.
• Contribute to account planning, client value tracking and appropriate growth opportunities.

🎯 Requirements

• Experience using data or insight to answer retail or commercial questions.
• Clear written, verbal and presentation skills.
• Confident relationship-building with clients and colleagues.
• Organised project delivery across multiple priorities.
• A collaborative, customer-first approach to problem solving.

🎁 Benefits

• Private medical and dental coverage through Desjardins (dunnhumby funds 90% of the premium
• Life insurance, Accidental Death & Dismemberment, Short Term Disability and Long Term
• 5% cash allowance of base salary for personal pension or retirement provision
• 25 days holiday per year plus public holidays, early Friday finishes, loyalty days and birthday day
• $500 annual Health & Wellness allowance, access to dh Wellness Hub and Employee Assistance
• Long Service Awards and Talent Scout referral programme, car allowance for G4+ roles