Retail Client Manager

📋 Description

• Own day-to-day retailer relationships, delivery priorities and value creation across the proposed
• Own and develop relationships with retailer counterparts and expand stakeholder coverage across the
• Create, manage and implement the retailer account plan, including agreed value delivery.
• Set and drive the client workplan so it remains aligned to business priorities.
• Identify opportunities to expand dunnhumby capabilities and support the sales process through to
• Lead and manage the retail-facing team against account plans, renewals and measurable return on

🎯 Requirements

• Retail client leadership, commercial thinking and the ability to turn customer priorities into
• Experience within retail and confidence engaging senior retail stakeholders.
• A track record of creating commercial value through products and services.
• Team leadership and development capability.
• Ability to connect retailer strategy, customer priorities and workplan delivery.
• Strong insight interpretation, stakeholder management and storytelling skills.

🎁 Benefits

• Healthcare: Private medical and dental coverage through Desjardins. dunnhumby funds 90% of the full
• Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term
• Time off: 25 days holiday per holiday year in addition to public holidays that fall during the
• Wellbeing: A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee
• Lifestyle and extras: Long Service Awards and the Talent Scout referral programme. A car allowance