Retail Customer Service (CSM) 20hrs

📋 Description

• Deliver outstanding customer service.
• Always urge safer gambling.
• Take bets on a wide range of sports and events.
• Process customer transactions including cash handling.
• Help demonstrate our products & betting terminals to customers.
• Handle customer complaints or concerns with empathy and problem-solving skills.

🎯 Requirements

• Must be 18 years of age or over to work in one of our betting shops.
• Passion for delivering great customer service.
• Ability to build strong relationships and communicate effectively.
• Self-motivated and proactive.
• Happy to work alone or as part of a team.
• Ability to deal with challenging situations in a calm and professional manner.

🎁 Benefits

• Optional overtime subject to availability.
• Pension Scheme and annual ShareSave.
• Discounts with hundreds of retailers through Entain Deals.
• Healthcare and wellbeing support.
• Development opportunities.
• Competitive salary.