Retail Customer Service (CSM) 20hrs

📋 Description

• Deliver outstanding customer service.
• Always urging safer gambling.
• Take bets on a wide range of sports and events.
• Process customer transactions including cash handling.
• Help demonstrate our products & betting terminals to customers.
• Handle customer complaints or concerns with empathy and problem-solving skills.

🎯 Requirements

• Passion for delivering great customer service.
• 18 years of age or over.
• Enjoy building strong relationships and communicate effectively.
• Self-motivated and proactive.
• Ability to work alone or as part of a team.
• Ability to deal with challenging situations calmly and professionally.

🎁 Benefits

• Competitive salary
• Optional overtime subject to availability
• Pension Scheme and annual ShareSave
• Discounts with hundreds of retailers through Entain Deals
• Healthcare and wellbeing support
• Development opportunities