Retail Customer Service Manager

Added
6 hours ago
Type
Part time
Salary
Salary not provided

Related skills

customer service retail cash handling cash transactions
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πŸ“‹ Description

  • Deliver outstanding customer service and promote safer gambling.
  • Take bets on sports and events; process cash transactions.
  • Demonstrate products and betting terminals to customers; handle issues with empathy.
  • Maintain high shop standards; open or close the shop.
  • Work a typical rota of around 10 hours per week with varied shifts.
  • Be part of the Shop team reporting to the Shop Manager.

🎯 Requirements

  • Must be 18 years or over to work in betting shops.
  • Previous customer-facing experience.
  • Confidence working with customers in person.
  • Familiarity with cash handling and payment transactions.

🎁 Benefits

  • Optional overtime subject to availability.
  • Pension Scheme and annual ShareSave.
  • Discounts with hundreds of retailers.
  • Healthcare and wellbeing support.
  • Development opportunities.
  • Equal opportunities employer; reasonable adjustments available.
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