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Entain plc

Retail Customer Service Manager

On site
Customer Support
Added
3 hours ago
Location
Type
Part time
Salary
Salary not provided
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Related skills

customer service retail point of sale cash handling shiftwork

📋 Description

  • Deliver outstanding customer service.
  • Drive safer gambling and responsible play.
  • Take bets and process transactions at the shop.
  • Demonstrate products and betting terminals to customers.
  • Handle complaints with empathy and problem-solving.
  • Maintain high shop standards and manage opening/closing.

🎯 Requirements

  • 18 years or older to work in betting shops.
  • Previous customer-facing experience.
  • Confidence working with customers in person.
  • Familiarity with cash handling and transactions.

🎁 Benefits

  • Pension Scheme and annual ShareSave.
  • Discounts with retailers.
  • Healthcare and wellbeing support.
  • Development opportunities.
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