Entain plc

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Retail Customer Service Manager

Customer Support

Added

23 days ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

customer service retail pos cash handling regulatory compliance

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Deliver outstanding customer service in Ladbrokes & Coral shops.
Drive shop standards and safe gambling practices.
Manage day-to-day customer interactions and transactions.
Assist customers with product demos and betting terminals.
Open or close the shop and work towards targets.

🎯 Requirements

18+ years old to work in betting shops.
Customer-facing experience; confident with customers in person.
Familiar with cash handling and payment transactions.
Strong problem-solving and empathy in customer complaints.

🎁 Benefits

Pension, ShareSave, discounts, healthcare and wellbeing support.
Development opportunities and a supportive, inclusive environment.

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