Entain plc

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Retail Customer Service Manager

Customer Support

Added

19 days ago

Location

🇬🇧 High Wycombe

Type

Full time

Salary

Salary not provided

Related skills

customer service retail cash handling cash transactions

Why Job Hunt? Let AI Run Your Business

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📋 Description

Deliver outstanding customer service in Ladbrokes & Coral betting shops.
Drive standards and support shop team daily.
Open/close shop and manage shifts to meet rota requirements.
Encourage safer gambling and handle customer transactions.
Demonstrate products and betting terminals to customers.
Build relationships to encourage repeat visits.

🎯 Requirements

18 years or older to work in betting shops.
Customer-facing experience and confidence with customers in person.
Familiarity with cash handling and transactions.

🎁 Benefits

Overtime optional subject to availability.
Pension Scheme and annual ShareSave.
Discounts with retailers and healthcare support.
Development opportunities and inclusive work environment.

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