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Entain plc

Retail Customer Service Manager

On site
Customer Support
Added
20 days ago
Location
Type
Part time
Salary
Salary not provided
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Related skills

customer service retail cash handling store operations

📋 Description

  • Deliver outstanding customer service in Ladbrokes & Coral shops
  • Support safer gambling practices with customers
  • Handle bets, transactions, and operate terminals
  • Open/close shop and maintain high shop standards
  • Work a rotating pattern across open/close and evening shifts

🎯 Requirements

  • 18 years or older
  • Customer-facing experience
  • Confident with in-person customer interactions
  • Experience with cash handling and payments

🎁 Benefits

  • Overtime optional subject to availability
  • Pension and ShareSave schemes
  • Discounts with retailers
  • Healthcare and wellbeing support
  • Development opportunities
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