Entain plc

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Entain plc

Retail Customer Service Manager

On site

Customer Support

Added

17 days ago

Location

🌍 Worldwide

Type

Part time

Salary

Salary not provided

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Related skills

payments customer service retail cash handling betting_terminals

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📋 Description

Deliver outstanding customer service and upsell opportunities.
Uphold Safer Gambling practices with customers.
Handle cash transactions and process customer bets.
Demonstrate products and betting terminals to customers.
Address complaints with empathy and problem-solving.
Work towards defined targets and maintain shop standards.

🎯 Requirements

18+ to work in betting shops.
Experience in customer-facing roles.
Confidence with customers in person.
Familiarity with cash handling and transactions.

🎁 Benefits

Overtime subject to availability.
Pension and ShareSave. Discounts with retailers.
Healthcare and wellbeing support; development opportunities.
Inclusive, diverse workplace and equal opportunity employer.

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