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Entain plc

Retail Customer Service Manager

On site
Customer Support
Added
16 days ago
Location
Type
Part time
Salary
Salary not provided
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Related skills

communication customer service retail pos cash handling

📋 Description

  • Deliver outstanding customer service.
  • Advise safer gambling practices to customers.
  • Take bets on various sports/events.
  • Process transactions including cash handling.
  • Demonstrate products and betting terminals.
  • Handle complaints with empathy and problem-solving.

🎯 Requirements

  • Must be 18+ to work in betting shops.
  • Experience in a customer-facing role.
  • Confidence with customers in person.
  • Familiarity with cash handling and payments.

🎁 Benefits

  • Overtime optional subject to availability.
  • Pension and ShareSave scheme.
  • Discounts with retailers.
  • Healthcare and wellbeing support.
  • Development opportunities.
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