Entain plc logo
Entain plc

Retail Customer Service Manager

On site
Customer Support
Added
10 days ago
Location
Type
Full time
Salary
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Related skills

customer service pos cash handling retail operations
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📋 Description

  • Deliver outstanding customer service in retail shops
  • Encourage safer gambling practices
  • Handle cash transactions and process bets
  • Demonstrate products and betting terminals
  • Address customer concerns with empathy
  • Maintain high shop standards and rota adherence

🎯 Requirements

  • 18+ to work in betting shops
  • Experience in customer-facing role
  • Confidence with customers in person
  • Cash handling and payment familiarity

🎁 Benefits

  • Overtime subject to availability
  • Pension and share save
  • Discounts with retailers
  • Healthcare and wellbeing support
  • Development opportunities
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