Entain plc

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Retail Customer Service Manager

Customer Support

Added

8 days ago

Location

🇬🇧 Royal Leamington Spa

Type

Part time

Salary

Salary not provided

Related skills

customer service retail pos cash handling

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📋 Description

Deliver outstanding customer service in Ladbrokes & Coral shops.
Build relationships to encourage repeat customers.
Open or close the shop as needed.
Take bets on different sports and events and handle transactions.
Maintain high shop standards and safety practices.
Work towards defined targets with the Shop Team.

🎯 Requirements

18 years or older to work in betting shops.
Experience in customer-facing roles.
Confident with in-person customer interactions.
Cash handling and payment transaction familiarity.

🎁 Benefits

Overtime optional subject to availability.
Pension and ShareSave schemes.
Discounts with retailers and healthcare support.
Development opportunities and inclusive culture.

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