Entain plc

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Entain plc

Retail Customer Service Manager

On site

Customer Support

Added

9 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

customer service retail safety cash handling shifts

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📋 Description

Deliver outstanding customer service in betting shops
Encourage safer gambling and build customer relationships
Take bets, process transactions, and demonstrate our products
Resolve complaints with empathy and problem solving
Work toward targets and maintain shop standards
Open or close the shop as needed

🎯 Requirements

18 years or older to work in betting shops
Customer-facing experience
Confidence working with customers in person
Familiarity with cash handling and payments

🎁 Benefits

Overtime subject to availability
Pension and ShareSave
Retail discounts
Healthcare and wellbeing support
Development opportunities

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