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Entain plc

Retail Customer Service Manager

On site
Customer Support
Added
6 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

payments customer service customer experience retail cash handling

📋 Description

  • Role: Retail Customer Service Manager in Entain shops
  • Deliver outstanding customer service and drive standards daily
  • Report to Shop Manager as part of the Shop team
  • Handle customer transactions and demonstrate products
  • Open or close the shop and work shifts
  • Focus on Safer Gambling and customer satisfaction

🎯 Requirements

  • 18+ years old to work in betting shops
  • Customer-facing experience
  • Confident with customers in person
  • Familiar with cash handling and payments

🎁 Benefits

  • Pension and ShareSave
  • Discounts with retailers
  • Healthcare and wellbeing support
  • Development opportunities
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