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Entain plc

Retail Customer Service Manager

On site
Customer Support
Added
21 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

customer service retail pos cash handling

📋 Description

  • Deliver outstanding customer service in Ladbrokes & Coral shops
  • Drive standards and safer gambling practices
  • Process transactions and handle cash
  • Demonstrate products and betting terminals
  • Manage customer inquiries with empathy and problem solving
  • Work towards defined targets and maintain shop standards

🎯 Requirements

  • 18+ to work in betting shops
  • Customer-facing experience
  • Confidence with customers in person
  • Cash handling and payment transactions

🎁 Benefits

  • Overtime (optional, subject to availability)
  • Pension Scheme and annual ShareSave
  • Discounts with retailers
  • Healthcare and wellbeing support
  • Development opportunities
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