Retail Lead Store Associate

📋 Description

• Lead by example to create a warm, welcoming guest experience.
• Coach team to deliver exceptional service with every interaction.
• Empower associates with personalized product recommendations.
• Drive consultative selling through open-ended questions and active listening.
• Enroll guests in rewards programs and capture insights for future experiences.
• Resolve customer concerns with empathy and professionalism.

🎯 Requirements

• Must be 21 years of age or older.
• High School Diploma or GED.
• 1 year customer-facing or sales experience.
• 1 year POS systems and cash handling experience.
• 6 months leadership experience in retail environment.
• 6 months hands-on retail store operations experience (opening/closing, cash drawers).

🎁 Benefits

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Referral Bonuses and Product Discounts