Retail Sales Associate - Luxury Home & Lifestyle

📋 Description

• Deliver a warm, personalised, and premium customer experience from the moment customers enter the
• Engage customers in meaningful conversations to understand their preferences, requirements
• Provide thoughtful product recommendations and guide customers towards solutions that align with
• Build lasting customer relationships to encourage repeat purchases, referrals, and brand loyalty.
• Handle customer queries, concerns, and feedback with patience, empathy, and a solution-oriented
• Support customer follow-ups and clienteling initiatives to strengthen engagement beyond the initial

🎯 Requirements

• 2–4 years of experience in retail sales, customer experience, or other premium consumer-facing
• Prior experience with a premium or luxury retail brand operating physical stores is essential.
• Fluent English communication skills, with strong verbal presentation and interpersonal abilities.
• Ability to understand customer needs, recommend suitable products, and convert customer
• Strong listening skills and the ability to build trust and long-term customer relationships.
• A genuine passion for delivering personalised service and exceptional customer experiences.