Retail Store Associate

📋 Description

• Customer Service: Warmly greet, and welcome, customers helping create a celebratory environment.
• Check customers in or help them book an appointment leveraging POS, technology and software systems.
• Help customers choose and style their piercing and hypoallergenic non-piercing jewelry.
• Professionally answer customer questions about piercing procedures, aftercare, and product details
• Sales & Product Knowledge: Promote and upsell Rowan’s products, including non-piercing jewelry
• Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care

🎯 Requirements

• Retail or service industry experience is a plus.
• You must be able to work weekends, nights and holidays.
• An independent thinker with a can do attitude.
• You love jewelry and helping customers choose their earrings!
• You pride yourself on delivering exceptional customer service.
• You thrive in a busy environment and know how to keep busy when it’s quieter.

🎁 Benefits

• Compensation: $17-$20 per hour + commission!
• 401k and Roth IRA Plans.
• Generous employee discounts on our amazing products and services!
• Employee Assistance Program (EAP) Resources.
• Team Member Referral Bonus plan for Studio positions.