Retail Store Associate

📋 Description

• Warmly greet, and welcome, customers helping create a celebratory environment
• Check customers in or help them book an appointment leveraging POS, technology and software systems
• Help customers choose and style their piercing and hypoallergenic non-piercing jewelry
• Professionally answer customer questions about piercing procedures, aftercare, and product details
• Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other
• Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care

🎯 Requirements

• Retail or service industry experience is a plus
• Able to work weekends, nights, and holidays
• An independent thinker with a can-do attitude
• Loves jewelry and helping customers choose their earrings
• Delivers exceptional customer service
• Thrives in a busy environment

🎁 Benefits

• Compensation: $17-$20 per hour + commission
• 401k and Roth IRA Plans
• Generous employee discounts on products and services
• Employee Assistance Program (EAP) Resources
• Team Member Referral Bonus plan for Studio positions