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2 hours ago
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sales customer service retail inventory management pos

📋 Description

  • Provide exceptional customer service, greeting and welcoming customers
  • Check customers in or book appointments using POS and other software systems
  • Help customers choose and style piercing and hypoallergenic non-piercing jewelry
  • Answer customer questions about piercing procedures, aftercare, and product details
  • Promote and upsell Rowan's products including non-piercing jewelry and aftercare kits
  • Maintain up-to-date product knowledge and meet sales targets

🎯 Requirements

  • Retail or service industry experience is a plus
  • Must be able to work weekends, nights, and holidays
  • Independent thinker with a can-do attitude
  • Love for jewelry and helping customers choose earrings
  • Passion for delivering exceptional customer service
  • Ability to thrive in a busy environment

🎁 Benefits

  • Compensation: $15-19 per hour plus commission
  • 401k and Roth IRA Plans
  • Generous employee discounts on products and services
  • Employee Assistance Program (EAP) Resources
  • Team Member Referral Bonus plan for Studio positions
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