Retail Store Associate

📋 Description

• Customer Service: check customers in or help them book an appointment leveraging POS, technology
• Help customers choose and style piercing and hypoallergenic non-piercing jewelry
• Professionally answer customer questions about piercing procedures, aftercare, and product details
• Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other
• Maintain up-to-date knowledge of Rowan's product offerings, including materials, styles, and care
• Meet or exceed individual sales targets and performance metrics by effectively communicating the

🎯 Requirements

• Retail or service industry experience is a plus
• Must be able to work weekends, nights and holidays
• Independent thinker with a can do attitude
• Love jewelry and helping customers choose their earrings
• Exceptional customer service
• Thrive in a busy environment and know how to keep busy when it's quieter

🎁 Benefits

• Compensation: $15-19 per hour + commission
• 401k and Roth IRA Plans
• Generous employee discounts on products and services
• Employee Assistance Program (EAP) Resources
• Team Member Referral Bonus plan for Studio positions