Retail Store Associate

📋 Description

• Warmly greet and welcome customers, helping create a celebratory environment.
• Check customers in or help them book an appointment leveraging POS, technology and software systems.
• Help customers choose and style their piercing and hypoallergenic non-piercing jewelry.
• Professionally answer customer questions about piercing procedures, aftercare, and product details
• Promote and upsell Rowan’s products, including non-piercing jewelry, aftercare kits, and other
• Maintain up-to-date knowledge of Rowan’s product offerings, including materials, styles, and care

🎯 Requirements

• Retail or service industry experience is a plus.
• Must be able to work weekends, nights and holidays.
• Independent thinker with a can-do attitude.
• Love for jewelry and helping customers choose their earrings.
• Pride in delivering exceptional customer service.
• Thrive in a busy environment and know how to keep busy when it’s quieter.

🎁 Benefits

• Compensation: $16-19 per hour + commission
• 401k and Roth IRA Plans
• Generous employee discounts on products and services
• Employee Assistance Program (EAP) Resources
• Team Member Referral Bonus plan for Studio positions