Retail Store Manager

📋 Description

• Create an overall pleasant and enjoyable work environment through team building.
• Oversee and develop a team of 10+ sales and customer satisfaction reps.
• Lead by example with productive sales while maintaining Saatva’s 5-Star BBB rating.
• Maintain a positive company culture.
• Monitor sales progress and set goals and expectations.
• Ensure a clean, healthy work environment.

🎯 Requirements

• Strong customer service experience (min 2 years) in consumer-facing roles.
• Superior coaching and mentoring skills.
• Strong oral and written communication; explain product attributes clearly.
• Passionate about providing great customer experience.
• Strong interpersonal skills with ability to build rapport.
• Organized; able to prioritize and multi-task with high quality.

🎁 Benefits

• Medical, dental and vision insurance.
• Paid vacation and holidays.
• 401K program.
• Employee discounts / Free mattress program.
• FSA/HSA programs.
• Wellness programs.
• Dynamic and dedicated team.