Retention Associate

📋 Description

• Work with Retention Manager to execute data-driven email and SMS strategies.
• Write, proof, and schedule email and SMS campaigns.
• Manage revision and approval process for client emails and SMS.
• Develop creative concepts for monthly retention campaigns.
• Collaborate with design to implement campaigns and flows.
• Write campaign copy and gain client approvals on briefs.

🎯 Requirements

• 2-4 years of digital marketing, copywriting, growth, or ecommerce experience.
• Agency experience or handling multiple client projects.
• Experience with Klaviyo or a similar ESP.
• Creative writer focused on marketing copy and messaging.
• Able to manage multiple tasks in a fast-paced environment.
• Eager to learn trends and best practices in DTC marketing.

🎁 Benefits

• Unlimited PTO + local holidays.
• Remote-first culture; hybrid near NY or Lisbon HQ; hubs in Brazil and Spain.
• Parental Leave: Flexible policy to support new parents.
• Growth opportunities and exposure beyond core roles.